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Known Issue – Android 11 Crash

02.02.2021

Dear Adventurers,

Here is an important notice to all adventurers regarding Android 11 crash issues.

We are aware that some players on Android 11 devices have been facing crash issues in Shining Beyond, and are currently hard at work on identifying the cause and fixing it.

In the meantime, if you happen to encounter this problem, please take the following steps:

– Set the Power/Battery Management on your Android device to High Performance.
– If your device has been updated to Android 11, please disable the Adaptive Battery setting.
– Go to the Apps management menu in Settings, and select Shining Beyond > Storage > Clear Cache. Once this step has been performed, restart your device.

We are currently looking into resolving this issue as soon as possible, and would like to apologize for any inconvenience caused.

Thank you for your kind understanding and your patience.

Shining Beyond Team

For more information about the game, please refer to the following official pages!
Official Facebook: Shining Beyond Official
Official Instagram: @shining_beyond_official
Official Discord: https://discord.gg/rEJ5d4J
Official Youtube: Shining Beyond Official

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